Ritual Face Serum

AM/PM. Apply a few drops to skin, gently massaging across face and neck using clean hands or gua shua. Avoid eyes.

Use any residual serum on hands to hydrate dry elbows or other areas, or to comb through ends of hair. For a thinner, more natural application of makeup blend foundation or concealer with a drop of Ritual Face Serum for greater absorbency and a more lightweight feel.

Ascophyllum Nodosum Extract*, Curcuma Longa (Turmeric) Root Extract*, Calendula Officinalis Flower Extract*, Rosa Centifolia Flower Extract*, Hibiscus Sabdariffa Flower Extract*, Malpighia Glabra (Acerola) Fruit Extract*, Helianthus Annuus (Sunflower) Seed Oil*, Cocos Nucifera (Coconut) Oil*, Simmondsia Chinensis (Jojoba) Seed Oil*, Camellia Oleifera Seed Oil*, Plukenetia Volubilis Seed Oil*, Vitis Vinifera (Grape) Seed Oil*, Rosa Canina Seed Oil*, Citrus Aurantium Bergamia (Bergamot) Peel Oil*, Lavandula Angustifolia (Lavender) Oil*
* Denotes organically produced ingredient.

Which countries do you ship to? 

We ship worldwide from our Canadian warehouse in Vancouver, BC.

Is shipping free?

Free shipping within Canada on orders over CAD $99. For orders under $99, there is a standard shipping rate of CAD $9.99.

Free shipping to USA on orders over CAD $150. For orders under $150, there is a standard shipping rate of CAD $15.99.

For rest of the world: CAD $50 for standard shipping on all orders. 

If you are a part of our N-Club loyalty program, you can take advantage of lower shipping rates or free shipping on all your orders depending on your loyalty member status.

What are the shipping times?

Orders are prepared for shipping from our warehouse in 1-2 business days.

For standard shipping within Canada, ship times range from 2-7 business days.
For standard shipping to the US, ship times range from 2-7 business days.
For all other countries, ship times range from 7-14 business days. 

Will there be customs & import fees?

For orders shipping outside of Canada, you may be subject to import duties and taxes. We recommend contacting your local customs office before placing your order.

How do I track my order?

Orders typically take 1-2 business days to dispatch. To track your order, login to your account through our online store and click into your recent order(s). We'll also email you the shipping confirmation with the tracking number after your order has dispatched.

How do I start a return?

Please consider the environmental cost and impact before starting your return. Billion pounds of returned goods end up in landfills each year. In case you receive an
item that might not work for you, consider giving it a second life by offering it to someone else who will appreciate it.

If you want to proceed with a return, please email us at info@nou-rish.com with your order number as your subject line (or reply directly to your order confirmation emails). Item must be purchased within the last 30 days. 

To be eligible for a full refund, your item must be in the same condition that you received it, unopened and unused, with tags, and in its original packaging. We cannot accept returns on sale items or gift cards.

Gently used items, can be returned for store credit only.

All Items discounted more than 50% of original price are final sale, no exchange and refund are accepted.

Shipping costs to return your item(s) are the responsibility of the customer. 

Do you make exchanges?

No, we do not. The fastest way to ensure you get what you want is to return the item you have (if it is eligible), and once the return is accepted, make a separate purchase for the new item.

What if I receive a damaged item?

Please inspect your order upon reception and contact us immediately at info@nou-rish.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

How do I cancel my order?

Please email us immediately at info@nou-rish.com with your order number as your subject line. If your order has dispatched, you will have to wait to receive your package and send it back to us unopened.