Essential Skincare Kit

Follow the routine guide included in your skincare kit.

Carrot Butter Cleanser 10ml, 99.9% Organic:
Helianthus Annuus (Sunflower) Seed Oil, *Cera Alba (Beeswax), *Cocos Nucifera (Coconut) Oil, *Theobroma Cacao (Cocoa) Seed Butter, *Simmondsia Chinensis (Jojoba) Seed Oil, *Daucus Carota Sativa (Carrot) Root Extract, *Calendula Officinalis Flower Extract *Hypericum Perforatum Extract, *Lavandula Angustifolia (Lavender) Oil, *Rosmarinus Officinalis (Rosemary) Leaf Oil, Tocopherol, *Anthemis Nobilis Flower Oil, Geraniol, Limonene, Linalool

Rose Facial Cleansing Gel 10ml, 64% Organic:
*Aloe Barbadensis Leaf Juice Powder, Aqua (Water), *Glycerin, Cocamidopropyl Betaine, **Alcohol, Sodium Olivamphoacetate, Algin, Ascorbic Acid, Ascorbyl Glucoside, Carrageenan, *Calendula Officinalis Extract, *Citrus Grandis seed extract, Helianthus Annuus Seed Oil, Panthenol, Parfum (Fragance), *Pelargonium Roseum Leaf Oil, Sodium chloride, *Rosa canina Fruit Oil, Tocopherol, Xantham Gum, Citral, Citronellol, D-Limonene, Eugenol, Geraniol, Linaloo

Antioxidant Face Serum 5ml, 98.7% Organic: *Rosa Canina Fruit Oil, *Helianthus Annuus (Sunflower) Seed Oil, *Daucus Carota Sativa Root Extract, *Citrus Aurantium Dulcis (Orange) Peel Oil, *Citrus Grandis (Grapefruit) Peel Oil, *Citrus Medica Limonum (Lemon) Peel Oil, Dimethyl MEA, Dimethyl Sulfone, Thioctic Acid, Tocopherol, Benzyl Benzoate, Citral, Citronellol, dl-Citronellol, Eugenol, Geraniol, Limonene, Linalool

Antioxidant Face Gel 5ml, 90% Organic:
*Aloe Barbadensis Leaf Juice, **Alcohol, Glycerin, Aqua (Water), Algin, Carrageenan, *Citrus Aurantium Dulcis (Orange) Peel Oil, *Citrus Grandis (Grapefruit) Peel Oil, *Citrus Medica Limonum (Lemon) Peel Oil,*Daucus Carota Sativa (Carrot) Seed Oil, Dimethyl MEA, Dimethyl Sulfone, Thioctic Acid, Calcium Ascorbate, *Avena Sativa (Oat) Leaf Extract, *Calendula Officinalis Flower Extract, *Centella Asiatica Leaf Extract, *Hypericum Perforatum Flower Extract, *Panax Ginseng Root Extract, *Viola Tricolor Extract, Helianthus Annuus (Sunflower) Seed Oil, Tocopherol, Lactic Acid, *Vaccinium Myrtillus Fruit Extract, Citral, Limonene, Linalool

Double Rose Rejuvenating Face Cream 10ml, 85% Organic:
*Aloe Barbadensis Leaf Juice, *Cocos Nucifera Oil, Aqua (Water), *Sesamum Indicum Seed Oil, Glycerin, *Simmondsia Chinensis Seed Oil, **Alcohol, *Butyrospermum Parkii (Shea) Butter, Cetearyl Alcohol, Behenyl Alcohol, Glyceryl Stearate, Helianthus Annuus (Sunflower) Seed Oil, *Zingiber Officinale (Ginger) Root Extract, Benzyl Alcohol, *Calendula Officinalis Flower Extract, *Centella Asiatica Leaf Extract, Glycine Soja (Soybean) Sterols, *Hypericum Perforatum Flower Extract, Lecithin, *Propolis Extract, *Pelargonium Graveolens Flower Oil, Salicylic Acid, Sodium Lactate, Sorbic Acid, Tocopherol, *Vaccinum Myritillus Fruit Extract, Xanthan Gum, Citral, Citronellol, Geraniol, Limonene, Linalool

Collagen Mask 5ml, 96.5% Organic:
*Aloe Barbadensis Leaf Juice Powder, Aqua (Water), **Alcohol, Glycerin, Soluble Collagen, Algin*Avena Sativa (Oat) Leaf/Stem Extract, Calcium Ascorbate, *Citrus Aurantium Dulcis (Orange) Peel Oil, *Citrus Grandis (Grapefruit) Peel Oil, *Citrus Medica Limonum (Lemon) Peel Oil, *Rosa Canina Fruit Oil, Chondrus Crispus Powder, *Hypericum Perforatum Extract, *Propolis Extract, *Equisetum Arvense Extract, Thioctic Acid, Dimethyl MEA, Dimethyl Sulfone, *Calendula Officinalis Extract, Helianthus Annuus (Sunflower) Seed Oil, Tocopherol, Lactic acid, *Pinus Sylvestris Bark Extract, *Ribes Nigrum (Black Currant) Leaf Extract, Citral, Limonene, Geraniol, Linalool

Double Rose Rejuvenating Face Cream is clinically proven to smooth skin, significantly reducing number (-30%), surface (-38%) and length (-33%) of wrinkles as assessed after 28 days of once a day application.

Herbal Toner is clinically proven to boost skin moisturization by 17% (results measured 20 minutes after a single application).

Antioxidant Serum and Antioxidant Gel have been clinically to have antioxidant activity confirmed by in vitro test.

Antioxidant Serum is clinically proven to protect against environmental stress (in vitro evaluation)

Which countries do you ship to? 

We ship worldwide from our Canadian warehouse in Vancouver, BC.

Is shipping free?

Free shipping within Canada on orders over CAD $99. For orders under $99, there is a standard shipping rate of CAD $9.99.

Free shipping to USA on orders over CAD $150. For orders under $150, there is a standard shipping rate of CAD $15.99.

For rest of the world: CAD $50 for standard shipping on all orders. 

If you are a part of our N-Club loyalty program, you can take advantage of lower shipping rates or free shipping on all your orders depending on your loyalty member status.

What are the shipping times?

Orders are prepared for shipping from our warehouse in 1-2 business days.

For standard shipping within Canada, ship times range from 2-7 business days.
For standard shipping to the US, ship times range from 2-7 business days.
For all other countries, ship times range from 7-14 business days. 

Will there be customs & import fees?

For orders shipping outside of Canada, you may be subject to import duties and taxes. We recommend contacting your local customs office before placing your order.

How do I track my order?

Orders typically take 1-2 business days to dispatch. To track your order, login to your account through our online store and click into your recent order(s). We'll also email you the shipping confirmation with the tracking number after your order has dispatched.

How do I start a return?

Please consider the environmental cost and impact before starting your return. Billion pounds of returned goods end up in landfills each year. In case you receive an
item that might not work for you, consider giving it a second life by offering it to someone else who will appreciate it.

If you want to proceed with a return, please email us at info@nou-rish.com with your order number as your subject line (or reply directly to your order confirmation emails). Item must be purchased within the last 30 days. 

To be eligible for a full refund, your item must be in the same condition that you received it, unopened and unused, with tags, and in its original packaging. We cannot accept returns on sale items or gift cards.

Gently used items, can be returned for store credit only.

All Items discounted more than 50% of original price are final sale, no exchange and refund are accepted.

Shipping costs to return your item(s) are the responsibility of the customer. 

Do you make exchanges?

No, we do not. The fastest way to ensure you get what you want is to return the item you have (if it is eligible), and once the return is accepted, make a separate purchase for the new item.

What if I receive a damaged item?

Please inspect your order upon reception and contact us immediately at info@nou-rish.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

How do I cancel my order?

Please email us immediately at info@nou-rish.com with your order number as your subject line. If your order has dispatched, you will have to wait to receive your package and send it back to us unopened.