Pantyliners

1. Wash your hands thoroughly with soap and water and remove your pantyliner from its box.
2. Unfold the pantyliner and carefully remove it from its individual packaging.
3. Remove the protective paper from the adhesive strip on the back.
4. Position your pantyliner in the center of your underwear at crotch level. Make sure the adhesive sticks to your underwear to prevent slipping. You can move it a little forward or backward to suit your needs.
5. When you're ready to change your pantyliner, simply peel it off your underwear. Roll up your used pantyliner, put it back in its original packaging (if you've kept it) or in the new one, and dispose of it in the garbage can for menstrual products. Do not flush it down the toilet.
6. If you regularly use a toilet that doesn't have a garbage can in every stall, don't hesitate to tell the person in charge of maintenance.

Organic certified cotton
Biodegradable backsheet made from corn

• No wings, for vaginal discharge or mini bleeding • Plastic-Free • BPA-Free • No perfume or elemental chlorine • Dioxin-Free • Elemental chlorine-free • Pesticide-free • Parfum-free • Hypoallergenic, which helps prevent the risk of irritation and allergies

Which countries do you ship to? 

We ship worldwide from our Canadian warehouse in Vancouver, BC.

Is shipping free?

Free shipping within Canada on orders over CAD $99. For orders under $99, there is a standard shipping rate of CAD $9.99.

Free shipping to USA on orders over CAD $150. For orders under $150, there is a standard shipping rate of CAD $15.99.

For rest of the world: CAD $50 for standard shipping on all orders. 

If you are a part of our N-Club loyalty program, you can take advantage of lower shipping rates or free shipping on all your orders depending on your loyalty member status.

What are the shipping times?

Orders are prepared for shipping from our warehouse in 1-2 business days.

For standard shipping within Canada, ship times range from 2-7 business days.
For standard shipping to the US, ship times range from 2-7 business days.
For all other countries, ship times range from 7-14 business days. 

Will there be customs & import fees?

For orders shipping outside of Canada, you may be subject to import duties and taxes. We recommend contacting your local customs office before placing your order.

How do I track my order?

Orders typically take 1-2 business days to dispatch. To track your order, login to your account through our online store and click into your recent order(s). We'll also email you the shipping confirmation with the tracking number after your order has dispatched.

How do I start a return?

Please consider the environmental cost and impact before starting your return. Billion pounds of returned goods end up in landfills each year. In case you receive an
item that might not work for you, consider giving it a second life by offering it to someone else who will appreciate it.

If you want to proceed with a return, please email us at info@nou-rish.com with your order number as your subject line (or reply directly to your order confirmation emails). Item must be purchased within the last 30 days. 

To be eligible for a full refund, your item must be in the same condition that you received it, unopened and unused, with tags, and in its original packaging. We cannot accept returns on sale items or gift cards.

Gently used items, can be returned for store credit only.

All Items discounted more than 50% of original price are final sale, no exchange and refund are accepted.

Shipping costs to return your item(s) are the responsibility of the customer. 

Do you make exchanges?

No, we do not. The fastest way to ensure you get what you want is to return the item you have (if it is eligible), and once the return is accepted, make a separate purchase for the new item.

What if I receive a damaged item?

Please inspect your order upon reception and contact us immediately at info@nou-rish.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

How do I cancel my order?

Please email us immediately at info@nou-rish.com with your order number as your subject line. If your order has dispatched, you will have to wait to receive your package and send it back to us unopened.