Rose Diamond Skincare Kit

Follow the routine guide included in your skincare kit.

Rose Diamond Face Cream 10ml:
*Rosa Damascena Flower Water, *Butyrospermum Parkii (Shea) Butter, Aqua (Water), *Glycerin, Cetearyl Ethylhexanoate, *Helianthus Annuus (Sunower) Seed Oil, Squalane, Cetearyl Olivate, Myristyl Myristate, Benzyl Alcohol, Sorbitan Olivate, Cetearyl Alcohol, *Oenothera Biennis (Evening Primrose) Oil, *Rosa Canina Fruit Oil,
Sodium Benzoate, Carbomer, Mica, Myristyl Laurate, CI 77891 (Titanium Dioxide), Safower Oil/Palm Oil Aminopropanediol Esters, Parfum (Fragrance), Butylene Glycol, Sodium Hydroxide, Salicylic Acid, Pentylene Glycol, Hibiscus Abelmoschus Seed Extract, Diamond Powder, Sodium Hyaluronate, Tocopherol, Sorbic Acid,
Dehydroacetic Acid, Xanthan Gum, Citronellol, Eugenol, Geraniol, Limonene, Linalool

Rose Diamond Eye Cream 5ml:
*Rosa Damascena Flower Water, *Butyrospermum Parkii Butter, *Glycerin, Myristyl Myristate, Silica, Behenyl Alcohol, **Alcohol, Glyceryl Stearate, Myristyl Laurate, Aqua (Water), Cetearyl Alcohol, *Rosa Canina Fruit Oil, Albizia Julibrissin Bark Extract, Acmella Oleracea Extract, Benzyl Alcohol, Carbomer, Darutoside, Diamond
Dust, Glycine Soja (Soybean) Sterols, Lecithin, Mica, Parfum (Fragance), Salicylic Acid, Safower Oil/Palm Oil Aminopropanediol Esters, Sodium Hyaluronate, Sodium Hydroxide, Dehydroacetic Acid, Sorbic Acid, Titanium Dioxide, Tocopherol, Citronellol, Geraniol, Linalool, Eugenol

Rose Diamond Night Lotion 5ml:
*Rosa Damascena Flower Water, Aqua (Water), *Glycerin, Cetearyl Ethylhexanoate, *Butyrospermum Parkii (Shea) Butter, Behenyl Alcohol, Myristyl Myristate, Glyceryl Stearate, Cetearyl Alcohol, *Rosa Canina Fruit Oil, Benzyl Alcohol, Polysorbate 20, Phospholipids , Alcohol, Myristyl Laurate, Sodium Hyaluronate, Safflower Oil/Palm Oil Aminopropanediol Esters, Parfum (Fragrance), Glycine Soja (Soybean) Sterols, Salicylic Acid, Carbomer, Retinol, Diamond Powder, Lecithin, Gluconolactone, Tocopherol, Helianthus Annuus Seed Oil, Sodium Hydroxide, Sorbic Acid, Dextran, Trifluoroacetyl Tripeptide-2, Dehydroacetic Acid, Sodium Benzoate, Geraniol,
Citronellol, Linalool, Eugenol, Limonene, Citral. *Ingredients from organic farming ** Made using organic ingredients

Which countries do you ship to? 

We ship worldwide from our Canadian warehouse in Vancouver, BC.

Is shipping free?

Free shipping within Canada on orders over CAD $99. For orders under $99, there is a standard shipping rate of CAD $9.99.

Free shipping to USA on orders over CAD $150. For orders under $150, there is a standard shipping rate of CAD $15.99.

For rest of the world: CAD $50 for standard shipping on all orders. 

If you are a part of our N-Club loyalty program, you can take advantage of lower shipping rates or free shipping on all your orders depending on your loyalty member status.

What are the shipping times?

Orders are prepared for shipping from our warehouse in 1-2 business days.

For standard shipping within Canada, ship times range from 2-7 business days.
For standard shipping to the US, ship times range from 2-7 business days.
For all other countries, ship times range from 7-14 business days. 

Will there be customs & import fees?

For orders shipping outside of Canada, you may be subject to import duties and taxes. We recommend contacting your local customs office before placing your order.

How do I track my order?

Orders typically take 1-2 business days to dispatch. To track your order, login to your account through our online store and click into your recent order(s). We'll also email you the shipping confirmation with the tracking number after your order has dispatched.

How do I start a return?

Please consider the environmental cost and impact before starting your return. Billion pounds of returned goods end up in landfills each year. In case you receive an
item that might not work for you, consider giving it a second life by offering it to someone else who will appreciate it.

If you want to proceed with a return, please email us at info@nou-rish.com with your order number as your subject line (or reply directly to your order confirmation emails). Item must be purchased within the last 30 days. 

To be eligible for a full refund, your item must be in the same condition that you received it, unopened and unused, with tags, and in its original packaging. We cannot accept returns on sale items or gift cards.

Gently used items, can be returned for store credit only.

All Items discounted more than 50% of original price are final sale, no exchange and refund are accepted.

Shipping costs to return your item(s) are the responsibility of the customer. 

Do you make exchanges?

No, we do not. The fastest way to ensure you get what you want is to return the item you have (if it is eligible), and once the return is accepted, make a separate purchase for the new item.

What if I receive a damaged item?

Please inspect your order upon reception and contact us immediately at info@nou-rish.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

How do I cancel my order?

Please email us immediately at info@nou-rish.com with your order number as your subject line. If your order has dispatched, you will have to wait to receive your package and send it back to us unopened.